Frequently Asked Questions
Before reaching out, check our FAQ page—you may find your answer instantly. Below are some of the most common questions we receive:
Manifested pallets come with a detailed Excel spreadsheet listing each item, its retail value, and condition. You’ll receive this via email before or at the time of shipment.
Due to the nature of liquidation merchandise, all sales are final. However, if your pallet arrives damaged or significantly different from what was described, please contact us within 48 hours of delivery with photos, and we will work to resolve the issue.
Yes, by appointment only. Please contact us to schedule a pickup time.
Yes! We ship to all 48 contiguous United States. Shipping to Alaska and Hawaii may require special arrangements—contact us for a quote.
Most orders ship within 3–5 business days of purchase. Transit time varies by location but typically ranges from 2–7 business days after shipment.
We accept major credit cards, debit cards, Paypal, Zelle, Venmo and bank transfers. For large truckload orders, wire transfer may be required.

